TELink TCA plays no audio

Refer to the guide below if you are having issues with your TCA not playing any audio

Step One: Verify in Windows that you have both WCA-II drivers installed.

                Right click on My Computer


                Choose Manage                                   





               

                On the left side of the window, choose Device Manager

               

                Expand the Ports (COM & LPT)

                Verify that you have a WCA-II by Nel-Tech Labs,INC. entry

              

                Expand Universal Serial Bus controllers

                Verify that you have a WCA-II by Nel-Tech Labs,INC. entry

            

Step Two: Verify Windows recognizes the UAC3556B audio output

                Open the control panel

                Click Sound

                 

                On the main tab (Playback) verify you have a UAC3556B audio device present

             

Once the above steps have been completed, run the Discover TCA (Telephone Communications Appliances) from the Tools menu in NTL Studio.

Follow the prompts that appear.


If this does not solve your issue, re-install Direct X by downloading and installing from the Microsoft website.